ProErgo+ Digital Discomfort Survey
Real insights from your workplace
Data-driven insights delivered remotely
While a facilitated body map session is great, the travel costs and logistics for sites outside of Christchurch can be a real headache. Our Digital Discomfort Survey removes those barriers, allowing your teams to provide honest feedback on their aches and pains from any location in New Zealand.
We can tailor the survey to specific work groups within your organisation so you can identify the tasks for further investigation. In this way you can start to look deeply at the root causes of discomfort, pain, or injury.
By going digital, the survey is scalable for any size—from small teams of 5 to larger groups of up to 200. This allows you to gain valuable insights about where team members are experiencing discomfort, how bad it is, and how often it occurs. This practical approach provides a broader data set to inform the next steps in your risk management journey. It helps you meet your health and safety obligations while improving workers’ wellbeing and protecting your bottom line.
Essentially, you get the same high-quality ergonomics expertise without the invoice for flights and rental cars. Responses are captured anonymously, ensuring your team feels safe to provide the honest insights needed for real improvement. It is about being efficient and focused on what matters: making work better for your people.
Benefits of a digital discomfort survey
Moving your discomfort reporting to a digital format offers more than just convenience. It provides a clear, evidence-based map of where your risks actually sit. Partnering with an external specialist from ProErgo+ offers several key advantages:
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You can capture the voice of up to 200 workers at once, ensuring no one’s discomfort goes unheard.
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Instead of guessing where the problems are, the data tells us exactly which work groups or tasks need a closer look.
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Anonymous digital feedback often captures more honest insights than a face-to-face chat might.
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This data provides a baseline to measure the success of future design changes or equipment trials.
How the digital discomfort survey partnership works
The practical details to help you understand how we can work together.
Click on the headings below for more information, or if you prefer, call us or use the contact form to email us for more details.
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A Discomfort Survey is a digital tool tailored to your specific workplace. It is designed to be quick and easy to complete while being high-impact, making it suitable for any organisation—from small teams of 5 to large workforces.
Unlike a general check-in, this survey uses visual body maps (similar to those used in a body map session) so your team can pinpoint exactly where they feel strain while performing specific tasks. Because it is completed individually and anonymously, it provides a ‘safe space’ for frontline employees to share honest feedback without the pressure of a group setting or the presence of management.
Beyond just showing where people are experiencing discomfort, the survey also captures how bad the discomfort is and how often it occurs. As an ergonomics specialist, ProErgo+ then interprets this raw data to help you identify the root causes of harm. You don’t just get a graph; you receive the professional insights needed to make informed, evidence-based decisions about your next steps.
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Privacy is paramount for building trust and ensuring honest reporting.
The Digital Discomfort Survey is designed to identify workplace risk, not to collect personal medical records. No private health information or medical histories are collected, and all responses are anonymised. Results are reported at a group level, meaning individual employees cannot be identified in the final report.
Furthermore, all data is handled in accordance with the New Zealand Privacy Act, stored securely, and used solely for the purpose of identifying ergonomics trends and informing your prioritised action plan.
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You will receive a clear, evidence-based report that translates raw survey data into actionable insights. This includes a ‘heat map’ of discomfort across different work groups, highlighting which tasks or workstations are the primary drivers of risk.
To protect employee privacy and encourage honest reporting, all data is anonymised and summarised so that results are reported at a group level—identifying trends and risk areas without identifying individual employees.
We don't just provide the numbers; we provide the ergonomics expertise needed to interpret them, offering prioritised recommendations for your next steps.
Once you have your prioritised list, ProErgo+ can support you with the investigation phase—conducting deep-dive assessments into the identified high-risk tasks.
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While ProErgo+ manages the technical setup and data analysis, the success of the survey depends on a collaborative approach. To ensure the results are accurate and relevant to your workplace, the process involves:
Finalising work groups: We will have a brief meeting to confirm the work group titles and specific tasks to be included. This ensures the survey is perfectly tailored to your unique workplace structure.
Promoting participation: The most accurate data comes from high participation rates. It is important that your team understands that the survey is a safe, anonymous way for them to report discomfort and that their feedback will be used to guide practical improvements.
To encourage honest feedback and high engagement, we recommend providing frontline employees with dedicated time during their shift to complete the survey, rather than expecting them to do it in their breaks or after work.
The survey takes around 10-15 minutes to complete.
Distributing the links: You will need to have a point of contact to send out the digital survey links. To make this easy, we provide a customisable poster template featuring your survey’s QR code and link, which you can personalise with your own logo and branding.
While some collaboration is needed, aside from these steps, we handle the heavy lifting—from building the digital framework to interpreting the results and providing your report.
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To book a tailored online Discomfort Survey, please email or call us. Once we understand your specific requirements and timeline, we will confirm our availability and get back to you promptly to start the process.
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Our pricing is tiered based on the number of employees and the complexity of the work groups being surveyed. This ensures that the cost is proportionate to the level of data analysis and reporting required for your specific organisation.
We generally provide quotes based on the following brackets:
Small teams: Up to 20 employees
Medium groups: 21–50 employees
Large organisations: 51–100 employees
Multi-site or very large organisations: 101–200+ employees
Please contact us with your approximate staff numbers, and we will provide a tailored quote that includes the full consultation, survey setup, and your final evidence-based report.
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No. Because the Discomfort Survey is digital and designed to be conducted remotely, there are no travel or accommodation fees. Our consultation and setup meetings are held online or on the phone, allowing us to provide specialist ergonomics expertise to your organisation anywhere in New Zealand with no hidden extras.
The quote we provide is all-inclusive of:
Initial online consultation and work group finalisation.
Full technical survey setup and the customisable poster and QR code to promote the survey.
Data analysis and your final prioritised report.
Note: If you require in-person site visits or face-to-face meetings beyond the standard online process, these can be quoted separately.
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While both tools use body maps to identify where staff are feeling discomfort, they serve different purposes:
Digital Discomfort Surveys: These are designed to help you identify discomfort trends, severity, and frequency across a large number of employees. It is an efficient way to get a ‘snapshot’ of your organisation and prioritise where intervention is needed most.
Facilitated Body Mapping Workshops: These are interactive, participatory sessions. In these workshops, we work directly with a group to identify where they feel discomfort and understand why. It allows employees to connect their physical symptoms directly to specific tasks, tools, or workplace layouts, fostering a collaborative approach to finding solutions.
Still have questions?
As a specialist ergonomist with over 20 years of experience working in New Zealand and the United Kingdom, I’m happy to discuss how a digital Discomfort Survey or in-person Body Mapping Workshop can be tailored to your specific workplace.
By using systems-thinking root cause analysis, I move beyond fixing individuals to identifying evidence-based design solutions.
My mission is to help New Zealand businesses move from reactive tick-box compliance to a proactive culture of care. I focus on finding novel approaches to prevent injuries and improve wellbeing for all New Zealanders.
Leanne Hunter
Director & Principal Advisor
Looking for an in-person alternative?
Our in-house Body Mapping Workshops allow you to hold sessions for up to 12 people to gain insights from your teams. It is a practical, engaging way to identify musculoskeletal risks and high-risk tasks.
Dedicated to providing high-quality, trusted ergonomics support
Real insights from your workplace
Whether you are in Christchurch or further afield, our digital Discomfort Survey provides a practical way to capture real-time employee insights and meet your health and safety obligations without the paperwork fatigue.
If you have concerns about physical discomfort in your workplace that have been sitting on your desk for too long, or you simply need a clear starting point for your musculoskeletal risk management journey, click the button below to get in touch. Let's see how we can support your team now.